Terms of Service

Welcome to WM ONEIL LTD. By using our website wmoneil.com and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our website.

1. General Terms

By accessing or using wmoneil.com, you agree to be bound by these Terms of Service, our Privacy Policy, and any other policies that govern the use of our site.
You must be at least 18 years old to use this website and make purchases.

2. Products and Availability

All products listed on wmoneil.com are subject to availability. While we strive to keep our product information up-to-date, we cannot guarantee product availability at all times. In the event a product is unavailable, we will notify you and offer alternatives, or you can choose to cancel your order for a full refund.
We reserve the right to modify or discontinue any product without prior notice.

3. Order Process

When you place an order with us, you are making an offer to purchase products subject to these Terms.
Once you have completed your purchase, you will receive an order confirmation email. Please note that this is not an acceptance of your order. Your order is only accepted when we dispatch the items.
We reserve the right to cancel any order for reasons such as suspected fraud, technical issues, or incorrect pricing.

4. Pricing and Payment

All prices on wmoneil.com are displayed in the applicable currency and include VAT (if applicable). Prices are subject to change without prior notice.
Payment for orders must be made at the time of purchase. We accept payments via credit/debit cards, PayPal, and other secure payment methods.
You confirm that all payment information you provide is accurate, valid, and complete. If there is an issue with the payment, we reserve the right to cancel the order.

5. Shipping and Delivery

We offer shipping to various countries. Shipping fees will be calculated at checkout based on your location and the shipping method chosen.
Delivery times vary depending on the shipping method selected and the destination.
WM ONEIL LTD is not responsible for any customs duties, taxes, or additional fees imposed by your country’s customs office.
Once your order has been dispatched, we will send you an email with tracking information.

6. Returns and Refunds

We offer 30-day returns for most products. If you are not satisfied with your purchase, you may return the item(s) within 30 days of delivery for a full refund or exchange.
The returned items must be unused, undamaged, and in their original packaging.
Refunds will be issued to the original payment method once we receive and inspect the returned item(s).
Please review our Returns & Refund Policy for further details.

7. Warranty and Product Quality

We take great care to ensure the quality of our products. If you receive a damaged or defective item, please contact us within 7 days of delivery.
We will offer a replacement or a full refund, depending on your preference. We may ask for photographic evidence of the damage or defect.

8. Limitation of Liability

To the fullest extent permitted by law, WM ONEIL LTD is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability in relation to any claim will not exceed the amount paid by you for the product(s) involved in the dispute.

9. Intellectual Property

All content on wmoneil.com, including but not limited to text, images, logos, and designs, is the property of WM ONEIL LTD and is protected by copyright and other intellectual property laws.
You may not use any content from our website without our explicit permission.

10. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
We take all necessary steps to ensure that your personal data is processed in compliance with applicable data protection laws.

11. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the United Kingdom.
Any dispute arising from or related to these Terms will be resolved through negotiation. If necessary, disputes will be submitted to the exclusive jurisdiction of the courts in Glasgow, United Kingdom.

12. Changes to the Terms

WM ONEIL LTD reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the updated Terms will take effect immediately upon posting.
It is your responsibility to review these Terms periodically to stay informed of any changes.